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We have been working with the Trust upgrading their resident's kitchens and bathrooms for the past 5 years. We acknowledge these works are quite an upheaval for individuals and families alike and so commit to completing the works within 10 working days. However there are odd occasions when due to unforeseen circumstances this timescale cannot be met. We currently have an average completion time of less than 7days.

Following year on year reviews of each project, evaluating ways of improving our service and the products/choices offered by the Trust, we are introducing significant improvements to the programme, negotiated with one of our largest suppliers, Nicholls and Clarke. This will mean an almost unprecedented selection of choices available to residents with improved quality of materials, surpassing what were already high standards within the industry.

This year, Residents will have a choice of:

• 7 Styles and colours of doors/drawer fronts, with matching or complimenting external carcase colours (Samples of which can be seen to the right)
• 3 Types of door/drawer handles
• 9 Styles of worktop
• 2 Styles of Tap
• 12 Colours of ceramic wall tiles
• 12 Styles of vinyl flooring
• Over 50 colours of emulsion for walls

This significant package has been provided without additional cost to the Trust or Residents.

Residents will be sent a Project Brochure providing in detail, all aspects of the project.This brochure is available to view, by clicking on the following link - Project Brochure.

Photographs of newly fitted kitchens can be seen to the right.

Residents’ Questionnaire Comments

• “I am absolutely impressed with the quality of work carried out in my flat. Staff were polite, efficient & effective to meet deadlines yet still ready to help when asked. Wonderful - No complaints at all”.
  Miss R A Lordship Lane

• “Found Contractors very helpful”.
  Mrs M J K Denmark Road

• “I can only say that I am extremely happy with the work Dickens has done in my home. They work very hard and are a very nice group, very pleased indeed”.
  Mrs B B Wingmore Road

• “ All the people from Dickens always acted in a professional & helpful manner. I thank them for all their hard work. They treated our home and us with respect and with good communication skills and interest in the work they did, they kept us informed on a daily basis of the work to be carried out, were always punctual and are good representatives of your company. Our house now looks brilliant - Thank you all very much!”.
  Mrs E A S Denmark Road

• “Excellent, quick without any fussing”.
  Mr W W Landcroft Road

• “Generally the contractors were brilliant - would welcome them back. Great improvement on previous contractors”.
  Ms S P Mornington Mews